From what you remember, years ago, you created a Skype account to video call friends and family. After the initial excitement, however, you gradually stopped using it and it fell into oblivion. Now you need to use it again for work-related matters and have no idea how to recover your old credentials and access the service.
Is that the case? Don’t worry, with a few simple procedures and a little effort, you can soon achieve your goal. In this tutorial, I will explain to you step by step how to recover your Skype account, even if you have no idea what your username and password are associated with it.
What do you say? Can’t wait to hear the famous sound of Skype video calls again? Then don’t waste more time! Get comfortable and carefully follow the instructions I am about to provide. In no time, you’ll be able to log in again, use your lost account, and contact all the people registered on the service.
Table of Contents
- How to Recover a Skype Account
- How to Recover a Blocked Skype Account
- How to Recover a Deleted Skype Account
- How to Recover a Skype Account Without Email
How to Recover a Skype Account
It can happen, given the number of accounts you have, to forget some details needed to access your services. However, in most cases, there is a possibility to recover it through the emergency procedures provided specifically to cope with this situation.
Regarding Skype, the well-known video calling and instant messaging service from Microsoft, there are two different methods: one that allows you to recover your username, and the other that allows you to recover your password, or better to modify the forgotten one.
In either case, keep in mind that it is possible to recover an old Skype account, so it is also permitted to recover a Skype account created with live.com, and there is no difference based on the creation date.
For all the details, continue reading: below, you will find an explanation of how to recover a Skype account both from computer and from smartphones and tablets.
Recover Skype Username
First, if what you wish to do is recover your Skype username, while operating from a computer, open the browser you usually use to browse the web and go to the Skype login page, then press the Login Options button and click on the I forgot my username option.
If you are operating from a smartphone or tablet, however, open the Skype app for Android or iOS/iPadOS, and on the login screen displayed, tap the button (…) at the top right and select You forgot your username? in the opened screen.
At this point, the procedure to follow is identical regardless of the device used. On the Recover Username screen presented, enter the alternate email address or the phone number associated with your Skype account in the appropriate text field and press the Next button.
After completing the steps above, Microsoft will send you a security code to the selected means that you will need to provide to recover your Skype account. Once you receive the code, enter it in the security code entry field now visible on the Enter Security Code screen and press the Next button. If you change your mind, you can select the link Enter a different email address or phone number and repeat the procedure seen earlier.
If the account exists and the phone number or email you entered is associated with it, you will see a new screen indicating this, including the other usernames possibly associated with the account (partially hidden for security reasons) and you can then try to access Skype with them by pressing the Login button.
To complete the operation, type your email address, phone number, or Skype name into the appropriate text field found on the Login screen and press the Next button, then enter the password associated with the account in the text field on the Enter Password screen and press the Login button. If necessary, provide any additional authentication methods requested. If you are asked whether you want to stay logged in to avoid having to log in again next time, decide according to your needs.
If you have followed through the procedure for recovering Skype, you should now be inside your Microsoft account. To find your Skype username, click on Microsoft Account at the top, then on Personal Info in the left sidebar menu (if you can’t see it, click on the (☰) button at the top left), and then on the Skype Profile in the Your Profiles section at the bottom center to find all the details you need on the open page.
Recover Skype Password
Are you wondering how do I recover my Skype account? and more precisely how to recover the Skype password? If so, if you are acting from a computer, open the browser and go to the Skype login page and when you see the Login screen, fill in the text field displayed with your email address, phone number, or Skype name, then click the Next button.
If you are acting from a smartphone or tablet, however, open the Skype app for Android or iOS/iPadOS, and on the login screen displayed, fill in the text field at the center with your email address, phone number, or Skype name, then press the Next button.
At this point, the procedure to follow is identical regardless of the device used. On the Enter Password screen presented, select the Password forgotten? option at the bottom.
Now, specify how you wish to receive the security code to verify your identity on the We need to verify your identity screen, then press the Get Code button, enter the code you received into the appropriate text field, and press the Next button.
You can now, through the new Reset Password screen displayed, set your new password by entering it in the New Password field and confirming it by entering it in the Confirm Password field, and complete the operation by pressing the Next and Login buttons.
Note that if you use the app for smartphones and tablets, using the password is not always required. If you log in using the email address, for example, you will need to use the one-time code that the Microsoft Account Team will send you to that.
Also, when using the phone number for a forgotten password, you will not necessarily have to reset a new one, as you just need to enter the code provided to you by Microsoft via email and log in directly.
Additionally, if you cannot access the email address suggested by Microsoft to obtain the security code, you can select the I don’t have any of this info option on the previously mentioned We need to verify your identity screen and fill out the account recovery form provided with the requested data. When Microsoft has completed all checks, if everything went smoothly, you can proceed to reset the password following the provided instructions.
However, keep firmly in mind that if you had enabled two-step verification on your Skype account, you will not be able to proceed with the password reset using the above account recovery form.
How to Recover a Blocked Skype Account
And to recover a blocked Skype account? What steps do you need to follow? First, know that in such a circumstance, the most likely reason for the block is that Microsoft applied it due to unusual activity detected within the account.
In any case, returning to the heart of the matter, to attempt to unblock your Skype account, you can follow this simple procedure: go to the Microsoft Account page and log in to your blocked account by clicking the Login button and entering your credentials.
On the new page that opens, enter a phone number to receive your verification code via SMS to unlock the account. In this case, it is not necessary for the number to be associated with the account or to be your personal number.
Once done, press the Get Code button and wait to receive it, then enter it on the webpage. At this point, to complete the operation, change your password through your account dashboard by choosing the Change Password option in the top menu. Then follow the guided procedure, confirming your identity and resetting your password.
How to Recover a Deleted Skype Account
If what you are interested in understanding is how to recover a deleted Skype account, I inform you that the situation, in this case, may be slightly problematic. It all depends on how much time has passed since the account was deleted.
Specifically, if you deleted the account less than 60 days ago, simply log in again using your credentials on the official Microsoft page. During this time, your data will not yet be deleted, and everything will return exactly as before.
If, however, more than 60 days have passed, I regret to inform you that it is impossible to recover the account and the associated data. The only thing you can do is create a new Microsoft account.
How to Recover a Skype Account Without Email
In conclusion, if you are wondering how to recover your Skype account without email, but have no idea what the primary email address (or alternate one) associated with it is, I inform you that you can follow the procedure indicated in the username recovery chapter, using the associated phone number.
Do you also not have the associated number? In this case, you have no choice but to log in using your Skype name.
How? Don’t you remember your Skype name? Then there is still one more attempt you can make: log in through some device where you chose to store your access credentials through the appropriate option. Check the applications on computers, smartphones, and tablets where you have used Skype, and you will see, with a bit of luck, that you can log in through them and recover your lost credentials.